Information collected

We may collect identity, contact, shipping, billing, account, order, support, device, browser, cookie, usage, and transaction-related information. Payment providers process payment credentials under their own policies.

How information is used

• Process orders, payments, delivery, returns, and support
• Operate, personalize, secure, and improve the store
• Detect fraud, misuse, and technical problems
• Send service communications and permitted marketing
• Meet accounting, legal, and regulatory duties

Cookies and analytics

Cookies and similar technologies may remember preferences, enable checkout, measure performance, and help us understand store use. Blocking necessary cookies may affect functionality.

Service providers

We may share necessary information with ecommerce, hosting, payment, analytics, support, fulfillment, logistics, professional-adviser, and legal-compliance partners. We do not sell personal information for money.

International processing

Information may be processed outside your home country. Appropriate legal or contractual safeguards are used where required.

Retention and security

We retain information as reasonably necessary for business, legal, tax, dispute, and fraud-prevention purposes. Reasonable safeguards are used, but no system is completely secure.

Your rights

Depending on your location, you may request access, correction, deletion, restriction, objection, portability, or withdrawal of consent. Send requests to service@gelorvia.com. Identity verification may be required.

Children and updates

The store is not directed to children who cannot legally consent to data processing. We may update this policy and will post the revised date.