Payment & Security
Checkout methods, authorization, currency, verification, and transaction protection.
Accepted methods
Available payment methods are displayed at checkout and may vary by location, currency, device, or order value.
Authorization and charges
Submitting an order authorizes the selected payment provider to verify and process the transaction. A temporary authorization may appear before the final charge.
Currency, taxes, and fees
The checkout shows the transaction currency and store charges. Banks may separately apply conversion or international-transaction fees. Destination duties or taxes may also apply.
Security practices
Payment credentials are processed by specialized providers using their own security controls. We do not intentionally store complete card numbers or card security codes on our store systems.
Payment issues
Verify billing details or contact your payment provider. For a suspected duplicate charge, contact service@gelorvia.com with the order number and non-sensitive transaction evidence.
Fraud prevention
We may request reasonable verification, hold an order, or cancel and refund a transaction when unauthorized use, fraud, a pricing error, or another security concern is suspected.